Refund policy

This policy covers paid plans on docfig.com. Effective 7 November 2026. Questions: hello@docfig.com.

During the current early-access period, no payment is taken. This policy applies to paid subscriptions once billing starts.

Paid plans and cancelling

Paid plans are monthly software subscriptions that raise the number of pages that can be converted. A plan can be cancelled at any time. It stays active until the end of the month already paid for, and there are no further charges after cancelling.

Refunds within 14 days

A full refund is available on request within 14 days of a payment. To ask for one, email hello@docfig.com from, or with, the email address of the account.

After 14 days

Payments are not refunded after 14 days, except where the law requires a refund.

Who processes payments

Payments are processed by Paddle.com, which acts as the merchant of record. Paddle is the seller of record for orders.

See also the terms of use and the pricing page.